3milyar Account & Payment FAQ
3milyar users ask about account setup, payment methods, game categories, security features, and withdrawal timing. Our platform handles thousands of daily transactions and account verifications, so it's natural to have questions before or after you open an account.
This FAQ answers the most common questions we receive about opening a 3milyar account, depositing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, understanding our game offerings (football markets including Liga 1 and Piala Indonesia, live-dealer tables, slots, and esports), and managing your account security and withdrawals.
Browse the topics below for quick answers. If your question is not covered here, our support team responds via in-app chat, email, or phone during business hours in both English and Indonesian. For detailed legal information about terms, jurisdiction restrictions, or privacy practices, visit our terms and conditions or privacy policy pages.
Topics covered in this FAQ
- Account and registrationhow to start, KYC verification, password recovery, and what documents you need
- Payments and transactionsdeposit and withdrawal via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and withdrawal processing windows
- Games and categoriesfootball betting, live-dealer tables, slots, and esports markets available on 3milyar
- Account control and supportaccount tools, security features, and how to contact our support team
Read through the accordion sections below. Click any question to expand the answer. If you need further help, reach out to our support team.
Account and registration
Opening a 3milyar account involves four main steps. First, visit 3milyar.id or download our Android APK and tap "Register." Enter a username, email address, phone number, and a strong password. Second, we send a verification code to your email—enter it to confirm your email address. Third, upload your government-issued ID (passport, national ID, or driver's licence) and a proof of address (utility bill or bank statement from the past three months). Our compliance team reviews these documents, typically within hours to one business day. Once approved, your account is fully verified. Fourth, you can deposit funds immediately via your preferred payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account. Your balance is then ready for football markets (Liga 1, Piala Indonesia), live-dealer tables, slots, or esports.
During 3milyar registration, you provide your full legal name, date of birth, email address, and mobile phone number (including country code). You then choose a username and password. We use your phone number for two-factor authentication and SMS alerts; your email is for account recovery and notification. After registration, during KYC verification, you upload a photo of your government-issued ID and proof of your current address. We accept government ID cards, passports, and driver's licences. For proof of address, we accept utility bills, recent bank statements, or rental agreements dated within three months. These details are stored securely and used only for account verification and compliance purposes.
We at 3milyar give you full control over your account settings. In your account centre, you can update your password at any time, review your login history (showing device type, location, and time), and terminate active sessions from other devices. You can disable or customise push notifications on Android. Two-factor authentication is enabled by default; you can manage which methods (SMS or email) you prefer for verification codes. Your account security dashboard shows recent login attempts and any flagged activities. You can view your KYC verification status, update your payment methods on file, and manage your transaction history. For account recovery—if you forget your password or username—use the "Forgot password?" link on the login page; we send a reset link to your registered email within minutes.
We at 3milyar offer multiple ways to reach our support team. The fastest method is in-app chat—tap the help icon in your account dashboard, and our team responds within a few hours during business hours. You can also email our support address directly; include your username, the issue description, and any relevant screenshots. For urgent account-security concerns, call our phone support line during standard hours in English or Indonesian. When you open a ticket, include as much detail as possible—your username, the date and time of the issue, what you were trying to do, and any error messages you saw. If you're having trouble logging in, note the device type and browser version. Our team typically responds to tickets within a few hours; complex issues may take one business day.
Payments and transactions
3milyar supports a wide range of deposit amounts to suit different budgets. E-wallet deposits via mobile banking, local payment, online payment, e-wallet, and mobile banking typically allow minimums starting from a few thousand rupiah up to daily limits set by each e-wallet provider (usually several million rupiah). Bank virtual account transfers (local payment, online payment, e-wallet, mobile banking) have no upper daily limit on our side, though your bank may set transaction limits. local payment transfers follow bank standard limits. We do not impose a maximum deposit per transaction on 3milyar, though you may set personal account limits in your security settings if you wish. E-wallet transactions settle instantly; bank transfers usually clear within minutes to an hour depending on the time of day and your bank's processing speed. For specific transaction limits on your chosen payment method, check with the provider or your bank.
Withdrawal requests on 3milyar follow a standard review process. When you submit a withdrawal to your registered bank account or e-wallet, our compliance team reviews the request to verify your identity and ensure the destination matches your verified payment method on file. This review typically takes a few hours to one business day. Once approved, the funds transfer to your chosen destination—e-wallet withdrawals usually settle within minutes, while bank transfers may take one to two business days depending on your bank's processing time. If your withdrawal is flagged for additional verification (for example, if the withdrawal amount is unusually large or if we detect unusual account activity), we contact you via email or phone to confirm the request. Weekend and public-holiday processing may be slower; withdrawals requested near Idul Fitri or Idul Adha, for example, may experience slightly longer review windows due to banking closures.
We at 3milyar occasionally run promotional offers for new account registrations, though the terms vary and are not guaranteed. Any active offer is displayed on our promotions page after you log in for the first time. We do not publish fixed bonus amounts or percentages in advance; instead, we describe offers generically (such as "a welcome credit for new players") in our marketing materials. Offers, if available, typically apply once per account and may have specific conditions (such as a minimum deposit or a playthrough requirement). The full terms of any active promotion are always shown in the promotions section of your account. If you do not see an offer displayed, it may not currently be active. Our support team can clarify what promotions, if any, you are eligible for when you contact them.
Games and categories
3milyar organises its gaming offerings into four main categories. Football and sports markets cover domestic leagues (Liga 1, Piala Indonesia), continental tournaments (Piala AFF, Champions League), and international competitions (Premier League, MotoGP, badminton). Live-dealer tables feature real dealers in multi-camera studios offering blackjack, roulette, baccarat, Dragon Tiger, and other card and wheel games. Slot games include titles like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways—each with its own game mechanics and visual themes. Esports markets cover competitive gaming titles including Mobile Legends, Free Fire, and PUBG Mobile, with markets on tournament outcomes and individual match results. Each category is accessible from your main account dashboard on the 3milyar app or web browser. You can navigate between categories using the menu, view upcoming fixtures or game availability, and select a game to begin play.
Account security and support
KYC (Know Your Customer) verification on 3milyar requires two documents: a government-issued ID and proof of current address. For your ID, upload a clear photo (front and back if applicable) of your passport, national ID card, or driver's licence. The document must be valid (not expired) and show your full legal name, date of birth, and ID number. For proof of address, upload a recent document (dated within three months) showing your name and residential address—a utility bill, bank statement, or rental agreement works well. Take photos in good lighting and ensure all text is legible; blurry or partially obscured documents may be rejected and require resubmission. Our compliance team reviews these documents and typically approves verification within hours to one business day. You receive a notification once your KYC status changes. If your documents are rejected, we explain why and give you a chance to resubmit corrected versions.
Yes. 3milyar services are available only in jurisdictions where online gaming is permitted under local law. You are responsible for verifying that your access to and use of 3milyar comply with the laws and regulations of your specific location (whether that is Jakarta, Surabaya, Bandung, Medan, or another jurisdiction). We do not operate in territories where online wagering is prohibited. If you are unsure whether 3milyar is accessible where you are, consult your local regulations or contact our support team. By opening an account, you confirm that you have verified compliance with your local law. Our terms and conditions contain full details on jurisdiction restrictions and your responsibilities as a user.